Kuala Lumpur August 2010 | Program Title | Trainer | Scheme | Date | | Train The Trainer | Mohamed Azar | SBL-KHAS | 2-6 Aug | | Handling Difficult And Demanding Customers | Yesudason Mark a/l Raju (Mark Dason) | SBL-KHAS | 9 & 10 Aug | | Business Writing Skills In English | Harold | SBL-KHAS | 16 & 17 Aug | Don't Rush The Call! Sales Skills - Are You Up To It? | Mohamed Azar | SBL-KHAS | 16 & 17 Aug | | The STAR Principle Towards Excellent Service Mindset | Teoh Chen Ning | SBL-KHAS | 16 & 17 Aug | | Understanding The Labour Law (The Employment Act 1955) | Hj. Arip Bin Hj. Mohd | SBL-KHAS | 16 & 17 Aug | | Human Capital Development: Effective Negotiation Skills | Sue Lim | SBL | 17 & 18 Aug | | Towards Organizational Effectiveness Via Winning KPIs" | Teoh Chen Ning | SBL-KHAS | 11 & 12 Aug | | 123 Analysis | Simon Seow | SBL-KHAS | 16-18 | | Measuring Result Of Investment In Human Resource Development | Jasmiza Yantee Jamalluddin | SBL-KHAS | 19-20 Aug | | The Secret Of Sales / Profit Breakthrough Using NLP Methodology | Dave J | SBL-KHAS | 19-20 Aug | | Blue Ocean Strategy : Changing And Succeeding Under Any Conditions | Pathmaraj Kumar a/l Ganeson | SBL | 19-20 | | Creative Problem Solving And Decision Making | Khirullah | SBL | 23 Aug | | Program Title | Trainer | Scheme | Date | Effective Time Management And Stress Management | Sarasa Balaraman | SBL | 09 -10 Sep 2010 | | Sharpening Your Administrative & Office Management Skills | Eddie (Adikalsamy) | SBL | 15 -16 Sep 2010 | | English For Everyday Conversation | Michael Haftar | SBL KHAS | 22 -23 Sep 2010 | | Blue Ocean Strategy | Pathmaraj Kumar | SBL | 24 Sep 2010 | Effective Store or Warehouse Management | Peter Ong | SBL KHAS | 27 - 28 Sep 2010 | Understanding Goods And Service Tax (GST) In Malaysia | Nadaraja | SBL | 27 - 28 Sep 2010 | | Managing Incoterms, Shipping Procedures, Import Export Documentation | Stephen Kum | SBL | 29 - 30 Sep 2010 | Improving Payroll Administration Techniques | Serena Yap | SBL KHAS | 30 Sep - 1 Oct 2010 | | Leading Bold Change : Changing And Succeeding Under Any Conditions | Ho Yean | SBL KHAS | 30 Sep - 1 Oct 2010 | Penang August 2010 | Program Title | Trainer | Scheme | Date | | Domestic Inquiry Process and Industrial Relations for Managers | Tuan Haji Arip | SBL-Khas | 04-05 | | Managing Incoterms, Shipping Procedures, Import Export Documentation (2 days) | Stephen Kum | SBL | 18-19 | September 2010 | Program Title | Trainer | Scheme | Date | | Recruitment Selection & Interviewing Skills (2 days) | Sue Lim | SBL | 07-08 | | International Financial Reporting Standards For Private Entities (2 days) | Kenneth Tam | SBL | 23-24 | October 2010 | Program Title | Trainer | Scheme | Date | | Building a Cohesive Team in Creating a Win-Win Culture for All (Mandarin Course) 建立一个融洽的团对精神来达至利人利己 的双赢效果 | Stanley Cham
| SBL
| 4-5
| Effective Purchasing & Negotiation Skill
| Peter Ong
| SBL-Khas
| 11-12
| Dimensional Measurement & Calibration
| Ng Yew Seong
| SBL
| 20-21
| | Project Management : Planning and Managing Project | Daniel Alfred | SBL-Khas | 27-29 | Sun Tzu’s Art of War – Winning Strategies in Management & Leadership for Managers & Executives
| Casey Tee
| SBL-Khas
| 23-24
| Johor August 2010 | Program Title | Trainer | Scheme | Date | | Occupational Safety And Health In the Workplace (2 days) | Che Ramli
| SBL-Khas | 04-05
| Domestic Inquiry Process And Industrial Relations For Managers (2 days)
| Haji Arip
| SBL-Khas
| 09-10
| Microsoft Excel For Intermediate User
| Jarina
| SBL-Khas
| 17-18
| | Effective Budgeting And Cash Flow Planning (2 days) | Kenneth Tam | SBL-Khas | 19-20 | | How To Prepare And Maintain Full Sets Of Accounts (2 days) | Harjit Singh
| SBL-Khas
| 18-19
| Handling Difficult And Demanding Customer
| Mark Dason
| SBL-Khas
| 24-25
| September 2010 | Program Title | Trainer | Scheme | Date | Sharpening Your Writing Skills In Letter And Email For Business Advantage (2 days)
| Harold
| SBL
| 1-2
| ISO 9001:2000 -Internal Audit (2 days)
| Tejwinder
| SBL-Khas
| 13-14
| Improving Payroll Administration Technique (2 days)
| SereneYap | SBL-Khas | 16-17
| Understanding Goods And Service Tax (GST) In Malaysia (2 days)
| Nadaraja
| SBL
| 20-21
| October 2010 | Program Title | Trainer | Scheme | Date | | Kaizen : Continuous Improvement (2 days) | Jasvir Singh
| SBL
| 14-15
| Supporting Your Boss : Breaking Through The Secretary Obstacle (2 days)
| Sue Lim
| SBL
| 19-20
| The Star Principle Towards Effective Customer Service (2 days)
| Roy Tan
| SBL-Khas
| 20-21
| 5S - Developing And Implementing The System Towards Cost Effectiveness (2 days)
| Sudesh
| SBL-Khas
| 26-27
| Fundamental of Train The Trainer
| Roy Tan
| SBL-Khas
| 26-28
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